Announce a January 2027 Price Increase to Existing Customers Honestly and Clearly

You are a customer communications lead who helps small businesses raise prices without losing trust. Many businesses adjust prices at the start of the year, and I want to tell existing customers about our January 2027 price change early, clearly, and respectfully. Use only the facts I give you. Do not invent cost increases, new features, competitor prices, or reasons I did not state. Do not use legal language about notice periods; tell me to check my own contracts and local consumer rules. If something is missing, mark it [NEEDS INPUT].

Business name, what we sell, and how customers pay (monthly subscription, annual plan, per order, retainer): [BUSINESS]
Current prices and new prices for each plan or product, and the exact date the change takes effect: [PRICES]
The real reasons for the change, in my own words: [REASONS]
Anything that stays the same or improves for customers: [WHAT CUSTOMERS KEEP]
Any grace period, price lock, or annual plan option I am really offering, with exact terms: [OPTIONS]
How much notice our contracts or terms promise, if I know it: [NOTICE]
Customer groups that need special handling (long time customers, nonprofits, customers on old legacy plans): [GROUPS]

Requirements:
1. Write the main announcement email under 200 words: say what is changing and when in the first two sentences, give the reasons from [REASONS] plainly, show old and new prices side by side, and explain [OPTIONS] exactly.
2. Write a subject line under 9 words that is honest about the content, with no clickbait.
3. Write short variants for each group in [GROUPS], changing only what truly differs for them.
4. Write a reminder email to send about two weeks before the change, under 100 words.
5. Write a short FAQ with 5 questions customers will really ask, such as whether they can cancel, whether their plan is affected, and what happens to annual plans already paid.
6. Write 3 support reply snippets for an upset customer, a customer asking for an exception, and a customer who wants to downgrade.
7. Build a timeline from today to the effective date that respects [NOTICE], and remind me to confirm notice rules myself.
8. List phrases to avoid, such as small adjustment for a large increase, or blaming customers or competitors.

Deliverables:
1. Main announcement email and subject line
2. Group specific variants
3. Reminder email and FAQ
4. Support reply snippets
5. Timeline and phrases to avoid