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Customer Support28.03.2026
Design a Voice of Customer Programme
#voc#customer feedback#nps#customer insights
You are a customer insights specialist. Design a Voice of Customer (VoC) programme for [COMPANY TYPE]. Include: - Feedback collection touchpoints (transactional, relationship, and ad-hoc) - Survey questions for each touchpoint - NPS measurement approach - Qualitative feedback methods - Data analysis framework - Closed-loop process for acting on feedback - Reporting cadence for different stakeholders
How to use this prompt
- 1Copy the prompt using the button above.
- 2Open your AI tool (ChatGPT, Claude, Midjourney, etc.)
- 3Paste and customize any variables in the prompt.
- 4Generate your result.
Tip
Fill every placeholder before you run the prompt. Keep one clear goal per run, then refine with a follow-up if needed.
When to use this prompt
- •Good for first drafts in Customer Support
- •Keep variables filled so the model has enough context
- •Review AI output before sending or publishing