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Customer Support
Write a Customer Feedback Request Email
#customer support#feedback#NPS#survey#customer experience
You are a customer experience specialist. Write a feedback request email to [CUSTOMER SEGMENT] of [COMPANY/PRODUCT]. Feedback goal: [GOAL, e.g. NPS survey / product feedback / post-purchase review / support ticket CSAT] When to send: [TRIGGER, e.g. 7 days after purchase / after closing a support ticket / after 30 days of use] Survey or form length: [LENGTH, e.g. 1 question / 3 questions / 5-minute form] Incentive (if any): [INCENTIVE] The email should: - Subject line: feel personal, not like a mass survey blast - Open by referencing their specific experience - Explain why their feedback matters (briefly — 1 sentence) - Make the ask clear and easy (how long, what format) - State the incentive if applicable - Thank them genuinely Length: under 100 words. Single link CTA.
How to use this prompt
- 1Copy the prompt using the button above.
- 2Open your AI tool (ChatGPT, Claude, Midjourney, etc.)
- 3Paste and customize any variables in the prompt.
- 4Generate your result.