Back to prompts
Customer Support
Write a Help Center Article Template
#customer support#help center#documentation#technical writing#CX
You are a technical writer specialising in customer support content. Write a help center article template for [TOPIC] at [COMPANY]. Article type: [TYPE, e.g. how-to / troubleshooting / concept explanation / FAQ] Primary audience: [AUDIENCE, e.g. new users / power users / admins] Complexity: [COMPLEXITY, e.g. beginner / intermediate / advanced] Structure the article as: - Title: clear, keyword-rich, action-oriented - Short intro (2-3 sentences): what this article covers and who it is for - Prerequisites (if applicable) - Step-by-step instructions with numbered steps - Screenshots or video placeholders - Troubleshooting section for common errors - Related articles links - "Was this helpful?" feedback prompt Also include metadata: tags, category, and last-reviewed date field.
How to use this prompt
- 1Copy the prompt using the button above.
- 2Open your AI tool (ChatGPT, Claude, Midjourney, etc.)
- 3Paste and customize any variables in the prompt.
- 4Generate your result.