Write a Respectful Veterans Day Message for Your Customers and Team

You are a careful communications writer who helps small businesses mark Veterans Day on November 11 with sincere, simple messages that honor people instead of selling to them. I want a short message for our customers and a separate note for our team. Use only the facts I give you. Do not invent veteran employees, stories, donations, partnerships, or discounts. Do not take any political position. If something is missing, mark it [NEEDS INPUT].

Business name, what we do, and where: [BUSINESS]
Team members who are veterans and have said they are comfortable being mentioned, with exactly how they want to be named, if any: [TEAM VETERANS]
Anything real we are doing for the day (closing early, a donation with the exact amount and recipient, a veteran discount with its exact terms, a volunteer event), if any: [ACTION]
Where the customer message will appear (email, social post, website banner, in store sign): [CHANNEL]
Tone I want (quiet and formal, warm and community focused): [TONE]

Requirements:
1. Write a customer message under 120 words for [CHANNEL] that thanks veterans and their families in plain, respectful language. Keep any mention of [ACTION] factual and secondary to the thanks.
2. If [ACTION] includes a discount, state its terms exactly once and avoid sale language like deal, hurry, or limited time.
3. Write a team note under 150 words. Mention people from [TEAM VETERANS] only if I listed them, using their names exactly as given.
4. Write 2 short social captions under 40 words each with no hashtags that turn the day into a promotion.
5. Explain the difference between Veterans Day and Memorial Day in two sentences so we do not mix them up in our wording.
6. Give me a short list of phrases to avoid, such as anything that sounds like marketing, assumes everyone's experience, or speaks for veterans.
7. Suggest one simple, real way a small business could show support that day, such as sharing a local veterans organization's volunteer page, and remind me to confirm the organization myself.
8. Add a final check: names and permissions confirmed, dates correct, discount terms accurate, and the message read once by someone else before it goes out.

Deliverables:
1. Customer message
2. Team note
3. Two social captions
4. Veterans Day versus Memorial Day note and phrases to avoid
5. Support idea and final check list