Write a Case Study Interview Script

Write an interview script for collecting a customer case study.

Context:
- Your product/service: [WHAT YOU SELL]
- Customer to interview: [ROLE AND COMPANY TYPE]
- Case study goal: [WHAT OUTCOME OR TRANSFORMATION TO HIGHLIGHT]
- How the interview will be conducted: [VIDEO CALL / EMAIL / WRITTEN SURVEY]

Interview questions should cover:
1. Background — who they are and what their role involves
2. The problem before your product — what was the situation, pain, and cost
3. Why they chose you — what made them select your solution
4. Implementation — how they got started and any challenges
5. Results — specific, quantifiable outcomes if possible
6. Favourite feature or moment — what stands out
7. Who would you recommend this to — ideal for closing quote

Include: intro email to invite the customer to participate, consent/usage rights note, and 3 potential headline angles for the final case study.